Customer Service Representative - Call Centre - Bedok

Monday, 14 November 2011

Item details

Urban area: Bedok, East Region
Salary: S$ 2,000

Contacts

Contact name Steven
Phone 62261272

Item description

Job Responsibilities:

To handle enquiries, feedback and provide resolutions to customers over the
phone.
Provide accurate and efficient processing of reservations support work related to
pricing, ticketing and schedule changes.
Meet daily KPI requirements

Job Requirements:

Minimum GCE ‘A’ Level or Diploma with exposure to strong customer-oriented
environment / call center experience is an advantage.
GCE O level unless good credits in English and Mathematics and with Call Centre
or Airline Experience.
Only Singaporean or Singapore PR needs to apply.
Able to work rotating shifts - from 700am to 1000pm (8 to 9 hours per shift)
and there will be a shift allowance.
Ability to speak fluent English and proficiency in Mandarin will be an added
advantage.
Results-oriented and effective team player with an eye for details and business
processes in a dynamic environment.
Possess strong analytical skills to identify cause of problems and recommend
solutions.

Qualified or interested candidates, please kindly send in through emailing your CV to us at jobs@bizhub.com.sg

We are looking forward to have a further discussion with you.
We regret to inform that only shortlisted candidates will be notified.

Resumes please INCLUDE:
Personal Particulars
Education
Work experiences in point forms
Current and Expected salary
All Reasons for leaving
Date of availability & duration
Recent photograph